Privacy Policy
Last updated: May 9, 2026
This Privacy Policy explains how Mridu AI, a Solve-Ease product based in New Delhi, India, collects, uses, and protects personal information. If you have questions, contact us at info@team.solveease.in or +91-72751-56652.
Information We Collect
- Contact details such as name, email, phone, and role.
- Business details needed to scope and deliver services.
- Usage data from website interactions and product performance.
- Data you share in communications or during onboarding, including workflow context.
How We Use Information
- Deliver and improve AI automation services.
- Respond to requests and provide customer support.
- Run operations audits and implementation planning.
- Maintain security, compliance, and service quality.
Sharing and Disclosure
We do not sell your data. We may share data with trusted service providers for hosting, analytics, or integration support. We only share what is required to provide the service and always apply contractual safeguards.
Data Security
We use technical and organizational controls to protect data from unauthorized access, loss, or misuse. Access is limited to authorized personnel and partners on a need-to-know basis.
Data Retention
We retain data only as long as needed to deliver services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You can request access, correction, or deletion of your data by contacting us. If you opt out of marketing, we will stop sending promotional emails.
Cookies and Analytics
We use cookies and analytics tools to understand site usage and improve performance. You can control cookies through your browser settings.
Third-Party Integrations
When you connect tools like WhatsApp, Zoho, Tally, or other business systems, we process data only to run the workflows you authorize.
Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this page with the updated date.